I called Comcast tonight and spoke to a nice customer service woman about getting the Comcast HD DVR box, that by all accounts should work just fine. She said all I have to do is take it in to the customer service center and tell them that I'm upgrading to the HD DVR box and that it has all been noted in my account.
I wonder if my account also notes that I'm bonkers and clearly watch too much TV?
Fingers crossed that I'm not fooling myself about this.
We spent some time going through shows we actually wanted to watch tonight. Thing is, new box means that ALL my saved shows are gone. Also, the hour it takes me each time to find shows and input them into the new box? Also lost. Please, waste my time some more Comcast, waste my time some more.
On, on a side note, the automated menus appear to have changed. They're a bit more clear now, or at least it suddenly seems easier to get help. Maybe I'm just so used to calling them by now?
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